Returns & Exchanges
At DIY Kits, we want you to be completely satisfied with your fashion essentials, which is why we offer a 30-day return policy for all unworn and unwashed items. If your kit isn't the perfect fit for your style, our streamlined process makes returning or exchanging your pieces simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the fashion items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the product is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your replacement kit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing